How we use your personal data, and your rights.
We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 (the DPA) and other applicable laws and regulations that relate to data protection and privacy.
The data controller of your personal information
For the purposes of the DPA, we are the data controller in respect of your personal information that we collect and process as further described here.
As described below, we may share your personal information with other organisations that may receive and process your personal information as a data controller in their own right for the purposes of managing your account and procesing orders.
What information do we collect?
In particular, we may collect and process the following personal information:
How we use your personal information
We use your personal information in regards to our business operations. In particular, we may use your personal information for the following:
We may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the products, services, promotions and offers that are likely to be of particular interest to you.
Who we share information with
We use third parties to carry out certain activities on our behalf that involve the processing of personal information.
Where will your personal information held.
In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA),
Cookies are small text files that we transfer to your computer's hard drive to enable our systems to recognize your browser and help us to track visitors to our Website and Digital Services so we can better understand what portions of the Website and Digital Services best serve you. It may not be possible to place orders and purchase goods and services using the Website or Digital Services unless you have cookies turned on and we suggest that you leave them turned on for this purpose.
Cookies enable us to provide features such as the ability to store items in your Shopping Basket between visits. To find out more about the types of cookies we use on the Website and Digital Services, how we use them and how you can change your cookies settings, please read our Cookies policy.
Please note that such third party websites and applications are not under our control. When you click through to these websites or access these applications you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party's use of your data (including your personal information).
Protecting your personal information
Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our Digital Services. We cannot guarantee the security of your data (including your personal information) transmitted to our Digital Services; any transmission is at your own risk.
It is important for you to protect against unauthorized access to your password and to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place where computers are shared amongst a large number of people..
What choices do I have?
Where you are a registered user of our Website, you can update certain personal information we hold about you (including your marketing preferences) by using the My Account section on our Website and logging in using your username and password.
You may change your marketing preferences at any time by writing to TIK Products Limited, Unit 4 Wares Farm, Redwall Lane, Linton, Maidstone, Kent ME17 4BA, United Kingdom or by using the Contact Us enquiry form on our Website. You can choose to stop receiving marketing emails from us by following the unsubscribe link and instructions on the respective marketing emails.
Access to your personal information
The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee (currently not exceeding £10) to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us using the details below.
How to contact us
If you wish to make a subject access request or to exercise any other rights in relation to your personal information, please write to us at: the above address.